CIGNA Behavioral Home
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Manage Alcohol Use Online

Frequently Asked Questions

Manage Depression Online - Learn How to Overcome Depression or Anxiety

Visit Our Education & Resource Center (includes Forms)

Find a Provider

Take a Provider Satisfaction Survey

Autism Awareness — A CIGNA Education Series

Eating Disorder Awareness — A CIGNA Education Series

Bipolar Awareness — A CIGNA Education Series

VT Hospital Pricing and Financial Report

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You do NOT need to log in to access the Provider Directory, Self-assessment, or Claim Forms.
Your Employer ID is typically the commonly-known name of the company YOU WORK FOR, but without the spaces and in lowercase. Example: xyzcorporation
Employer ID:
As of 1/15/2008, a PIN is no longer required to log in to the site.
Don't know your Employer ID? Call CIGNA eCommerce Customer Service toll-free at 1.888.259.6279.

This website will be unavailable on Friday morning, May 18th, from 6:15 - 7:30 AM CT due to maintenance. We apologize for any inconvenience. Thank you.

Disaster Resource Center

The materials on this site were selected to help people cope with a variety of disasters, crises, and challenging situations. Click here to explore these resources.

10-Second Guide to Your EAP/Behavioral Benefits

Here is how to access your Employee Assistance Program (EAP) and behavioral benefits.

What Benefits Do I Have?

To see which benefits you have, please log in and click on "Look Up Your Benefits." To log in, enter your employer ID in the lower left-hand corner of this page.

EAP Counseling Benefits

You may be eligible for counseling sessions at no cost through your Employee Assistance program.

To access your EAP counseling benefits, you need to get authorization before your in-person appointment (telephone appointments do not require authorization, but they can be scheduled online). You can do this online by logging in and clicking on "Look Up Your Benefits" link on left-hand side of the page. Then, click on "EAP" on the left side of the screen.

Behavioral Benefits

For routine, outpatient behavioral service, you do not need authorization, except in a very limited number of cases. Simply log in and find a Psychiatrist or Therapist by clicking on the "Find a Provider" link. To access other behavioral benefits, please log in and call the number on the bottom, left hand corner of the screen.

You can log in by entering your employer ID in the lower left-hand corner of the screen.

Cost and Quality Comparisons for CIGNA Members

For additional benefit information or for cost and quality comparisons, log in to myCIGNA.com.

Note: Not all procedures are included in the cost and quality comparisons.

Register for myCIGNA.com
Log In to myCIGNA.com

 
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