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You do NOT need to log in to access the Provider Directory, Self-assessment, or Claim Forms.
Your Employer ID is typically the commonly-known name of the company YOU WORK FOR, but without the spaces and in lowercase. Example: xyzcorporation
Employer ID:
As of 1/15/2008, a PIN is no longer required to log in to the site.
Don't know your Employer ID? Call CIGNA eCommerce Customer Service toll-free at 1.888.259.6279.

10-Second Guide to Your EAP/Behavioral Benefits

Here is how to access your Employee Assistance Program (EAP) and behavioral benefits.

What Benefits Do I Have?

To see which benefits you have, please log in and click on "Look Up Your Benefits." To log in, enter your employer ID in the lower left-hand corner of this page.

EAP Counseling Benefits

To access your EAP counseling benefits, you need to get authorization before your in-person appointment (telephone appointments do not require authorization, but they can be scheduled online). You can do this online by logging in and clicking on "Look Up Your Benefits" link on left-hand side of the page. Then, click on "EAP" on the left side of the screen.

Behavioral Benefits

For routine, outpatient behavioral service, you do not need authorization, except in a very limited number of cases. Simply log in and find a provider by clicking on the "Find a Provider" link. To access other behavioral benefits, please log in and call the number on the bottom, left hand corner of the screen.

You can log in by entering your employer ID in the lower left-hand corner of the screen.

Disaster Resource Center

Click here to find resources for preparing for and coping with disasters.

 
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